How to recover from the inevitable service hiccups
Problems can and will happen, but it's how you address them that counts. Have a plan in place to resolve issues promptly and communicate thoroughly. Track the issues, the solutions and which homes are most frequently affected.
Enhancing the Guest Experience: a Key to Repeat Bookings
The lifeblood of any short-term vacation rental business is not just getting bookings, but achieving repeat bookings. The guest experience plays a significant role in influencing this. A satisfied guest is not only likely to return but can also turn into a vocal advocate for your business.